1. Warranty Coverage

Himiva.xyz offers a standard warranty on all products purchased directly through our website, covering defects in material and workmanship under normal use for the duration of the warranty period. The coverage applies only to products that have been installed and maintained in accordance with our guidelines.

Product Categories Covered:

  • Bathroom Vanities
  • Showers
  • Mirrors
  • Bathroom Accessories (e.g., shelves, towel racks)
  • Other Bathroom Interior Fixtures

2. Warranty Period

The standard warranty period varies depending on the product type and will be clearly specified on the product page at the time of purchase. However, our general warranty terms are as follows:

  • Bathroom Fixtures & Furniture: 1 to 5 years, depending on the product.
  • Accessories (e.g., Towel Bars, Shelving): 1 year.
  • Mirrors & Glass Products: 1 year.

If you’re unsure of the warranty period for a specific product, please contact our support team at admin@himiva.xyz.

3. What is Covered

Our warranty covers defects in materials and workmanship that affect the functionality or aesthetic of the product. These may include:

  • Defective Manufacturing: Problems that arise from errors in production or design that affect the structural integrity of the product.
  • Faulty Materials: Instances where the materials used in the product (such as wood, metal, glass, or ceramic) are found to be defective or unsuitable for use.
  • Malfunctions: Any failure or breakdown of product function under normal usage conditions.

4. What is Not Covered

Our warranty does not cover:

  • Normal Wear and Tear: Over time, products may experience fading, discoloration, or damage from frequent use, which is not covered under warranty.
  • Improper Installation or Maintenance: If the product is installed or maintained improperly, this voids the warranty.
  • Accidental Damage or Misuse: Damage caused by accidents, misuse, neglect, or abuse, including damage from liquids, harsh cleaning products, or impacts, is not covered.
  • Cosmetic Damage: Minor cosmetic imperfections such as scratches, dents, or surface wear that do not affect the product’s functionality.
  • Third-Party Modifications: Alterations made to the product by a third party that affect its functionality, safety, or aesthetics.

5. Warranty Claim Process

If you believe your product is defective and falls within the warranty terms, please follow these steps to file a claim:

  1. Contact Us: Email our customer support team at admin@himiva.xyz with your order number, product details, and a description of the issue. Attach photographs or videos of the defect to help us assess the situation.
  2. Assessment: Once we receive your claim, we will review the issue and, if necessary, request additional information or images.
  3. Resolution: If your warranty claim is approved, we will offer the following options at our discretion:
    • A repair of the defective product.
    • A replacement of the product, if repair is not feasible.
    • A refund, if the product cannot be repaired or replaced.

In some cases, we may ask for the product to be returned for inspection before providing a resolution.

6. Exclusions

This warranty applies solely to products purchased directly from Himiva.xyz. Products purchased from third-party retailers or resellers are not covered by this warranty.

7. Limitation of Liability

Himiva.xyz’s liability is limited to the repair, replacement, or refund of the defective product. We will not be held liable for any incidental, consequential, or indirect damages resulting from the use of our products.

8. Additional Terms

  • Transferability: The warranty is valid only for the original purchaser and is non-transferable.
  • Regional Limitations: This warranty applies to products used within [Country/Region] and may be subject to regional limitations.
  • Local Laws: This policy is subject to local consumer protection laws and may vary depending on your location.

9. Contact Us

If you have any questions or concerns about your warranty, please don’t hesitate to contact us at:

Himiva.xyz
Email: admin@himiva.xyz
Website: www.himiva.xyz

We are here to assist you with any product inquiries and ensure your satisfaction with your Himiva.xyz purchase!